authenticity guarantee
by nothing new was established in order to make purchasing vintage designer handbags more accessible. Demand for authentic vintage designer handbags has skyrocketed in recent years as people become more aware of the benefits of buying pre-loved instead of brand new. We LOVE to see this, however it has led to a surge of counterfeit items flooding the resale market.
This is hugely problematic, especially for those who are looking to start shopping in the vintage designer space for the first time. At by nothing new we understand the importance of authenticity for our customers, we have a 100% Authenticity Guarantee on every single pre-loved item we sell. We have a meticulous authentication process to give you peace of mind when buying your pre-loved gems.
our process
by nothing new’s authentication process underpins our entire operation and begins before we ever deal with suppliers. We have a rigorous selection process, which involves extensive background checks, reference checks and reviews of previous work. We only work with trusted suppliers who have an industry wide reputation for supplying authentic designer items. We only work with suppliers who obtain their items through legitimate channels. This is just one of the ways that we ensure our customers are receiving genuine authenticated products that meet the highest quality standards.
All items are inspected multiple times by a team of experts who specialise in the authentication of designer items. These experts have been trained to identify subtle differences between counterfeit and authentic products. A combination of visual inspection, detailed analysis and authentication tools ensure the highest authentication process standards are met to verify your pre-loved item. This way we can confidently assure our customers that they are buying a genuine designer piece.
Some of our items will come with original authenticity cards, this is not always possible, due to the items being vintage by the time some of the bags get to us the authenticity cards are no longer around & some brands do not give them upon purchase.
We understand that authenticity is of utmost importance to our customers. We take every step necessary to ensure that our customers receive genuine designer products that meet the highest quality standards. Our commitment & promise to uphold 100% authenticity sets us apart and our goal is to build trust with each customer.
Every pre-loved piece we sell is covered by our Authenticity Guarantee, meaning if we are ever wrong, you will receive 100% of your payment refunded.